Association of Social Work Boards Masters (ASWB MSW) Practice Exam

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Which strategy is NOT used in conflict resolution?

  1. Ignoring the problem

  2. Assessment of the conflict situation

  3. Selection of an appropriate strategy

  4. Intervention

The correct answer is: Ignoring the problem

Ignoring the problem is not a recommended strategy in conflict resolution because it avoids addressing the underlying issues and can lead to further escalation of the conflict. Choosing to ignore the problem can also create feelings of resentment and can damage relationships. Assessing the conflict situation and selecting an appropriate strategy are key components of conflict resolution, as they involve understanding the source of the conflict and finding ways to address it in a productive and mutually beneficial manner. Intervention, which involves the involvement of a neutral third party to facilitate communication and resolution, is another commonly used strategy in conflict resolution.