Association of Social Work Boards Masters (ASWB MSW) Practice Exam

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What is the primary aim of case management or care coordination?

To provide simultaneous services
To avoid duplication of services
To link a client to needed services
To ensure all professionals work together

The correct answer is: To link a client to needed services

Case management or care coordination aims to link a client to needed services. This involves connecting a client with various resources and providers, such as medical treatments, social support, or financial assistance, to address their specific needs. Comparatively, providing simultaneous services (option A) is not always feasible or beneficial for the client, as the necessary services may vary. Avoiding duplication of services (option B) is also important, but it is not the primary aim of case management. While it is important for professionals (such as doctors, therapists, or social workers) to collaborate and work together (option D), this is not the primary aim of case management, which is focused on connecting clients with services.