Association of Social Work Boards Masters (ASWB MSW) Practice Exam

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How does the human relations approach view the importance of leadership?

  1. As unnecessary in modern organizations

  2. Focusing on strict supervision and control

  3. Emphasizing participatory leadership

  4. Preferring a hands-off approach

The correct answer is: Emphasizing participatory leadership

The human relations approach values effective leadership as essential for creating a positive and productive work environment. Though some may argue that leadership is no longer relevant in modern organizations, the human relations approach recognizes that strong leaders have the ability to positively influence their team members and guide them towards success. Unlike the options that mention strict supervision, control, and hands-off approach, the human relations approach emphasizes on participatory leadership, where leaders involve employees in decision-making processes and value their input. This ultimately creates a sense of belonging and motivation among employees, leading to higher job satisfaction and better performance.